At Tri-County Roadside Inc., we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our website or utilizing our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information includes:

Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide when filling out forms or contacting us through our website.

Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, and operating system, when you visit our website. This information helps us analyze how our site is being used and improve its performance.

Cookies: We may use cookies to enhance your browsing experience on our website. Cookies are small data files that are stored on your device, allowing us to remember certain information about your visit. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

To Provide Services: We use your personal information to communicate with you, schedule appointments, process payments, and provide truck repair and maintenance services.

Customer Support: We use your information to respond to your inquiries, provide assistance, and ensure a seamless customer experience.

Improve Our Services: We analyze non-personal information and customer feedback to enhance our website, services, and customer support.

Marketing and Communication: With your consent, we may send promotional emails or newsletters about our services, special offers, and industry updates. You can opt out of these communications at any time by following the unsubscribe instructions in our emails.

3. Sharing and Disclosure of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are obligated to keep your information secure and confidential.

Legal Obligations: We may disclose your personal information if required by law, such as in response to a court order, legal process, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the transaction.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the right to:

Access you’re Information: You can request access to the personal information we have collected about you.

Update or Correct Your Information: If your personal information is inaccurate or outdated, you can request that we update or correct it.

Delete Your Information: You can request that we delete your personal information, subject to any legal obligations that require us to retain it.

Opt Out of Marketing Communications: You can unsubscribe from promotional emails at any time by following the instructions provided in the email or contacting us directly.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes will be posted on this page, and the date at the top will indicate the last revision. We encourage you to review this page regularly to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Tri-County Roadside Inc. 

Phone: (248) 469-5659

Address: 3850 Oakman Blvd, Detroit, MI 48204, United States

Your privacy is important to us, and we are committed to ensuring that your personal information is handled with care and respect. Thank you for trusting Tri-County Roadside Inc. with your truck repair and maintenance needs.